INTERNATIONAL SHIPPING DISCLAIMER

• When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
• Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
• Big Boys Toys Online does not have any responsibility on these additional charges that may apply.
• The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of  Hong Kong), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
• If a product is seized and destroyed by the customs, or returned to Hong Kong, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer’s responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Big Boys Toys Online.

If you require products delivered by a certain date, please email dave@bigboystoysonline.co.uk to verify the details. Big Boys Toys Online does not guarantee at any time a certain delivery date or time frame for delivery outside of Hong Kong for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance and we will arrange it for you.

• Big Boys Toys Online is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
• Big Boys Toys Online cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.
• Big Boys Toys Online is not responsible for mis-delivery errors via carrier, or incorrect shipping information.

Questions about International Shipping Disclaimer should be sent to us at dave@bigboystoysonline.co.uk